The value of values at Grayce
Development Partner Gemma Phipps discusses the value of our values here at Grayce - and how they shape everything that we do.
When Grayce was founded we launched with a clear set of values. We relied on these to guide our decision making, support our people and push our business forward. When we celebrated our fifth birthday, we naturally entered a period of reflection about the past, the present and what we wanted for the future. So, we asked – are our values right and relevant for the business five years on?
We set to work, putting our core values under the microscope and challenging whether they reflected our people, our community and what we try to achieve as a business. To do this, we held engagement workshops and ran our annual engagement survey. Both insight gathering exercises told us more about what it’s really like to work for Grayce - what motivates our people and what matters most to us for success.
With this insight, at our Annual Conference, we asked our people – do you value our values?
Involving the entire business in this piece of work meant that we were able to align our business goals with the culture here at Grayce. To answer the question, do our people value our values? We were delighted to see just how much our people invested in our values, and how we could refine and transform them into up to date values that truly reflect our business.
The Grayce values
We care – about our people and clients.
- Our development programme is personalised, caring for individual analyst needs
- We go above and beyond to meet the needs of our clients
- We care about quality
We deliver excellence – it underpins everything we do.
- We deliver excellent results
- We provide an excellent service
- We develop exceptional change leaders
We succeed together – by transforming business change.
- We believe in giving talented people great opportunities
- We work in partnership with our clients to deliver value
- We collaborate to drive sustainable business change
The latter half of 2018 involved testing these principles and understanding how they impacted our plans for growth. Could these three values be embedded into everything we do?
Fast forward to 2019 and we’ve launched the refreshed values in our community. Our values now help us recruit Analysts into the Development Programme. We test value alignment at the earliest stage, understanding that Analysts should share our values if they're going to succeed with us.
We’ve also aligned our values to our performance management structures and KPI’s. Grayce values are now linked to performance review and our appraisal processes. It also translates into what we do with clients. Clarity on what’s important to us as a business helps us understand the types of businesses we’d like to work with. Organisations that buy in to our values and proposition make the perfect environment for our Analysts to flourish and help us develop the future generation of change leaders.
Values at the heart of the culture
Fundamentally, we’ve put our values at the heart of our culture and operations. If we’re working on something that doesn’t align with our values, then we have to ask ourselves whether we should be working on it at all. It’s a commitment that we Graycians make when we join the business, and one that allows us to continue to progress and succeed, together.
Read more about how we live our values