Grayce Launches Inaugural ESG Impact Report, Showcasing Bold Progress and Future Commitments – 2025
21/08/2025
Grayce is proud to announce the launch of its first-ever ESG Impact Report, marking a major milestone in the company’s commitment as a more sustainable, inclusive, and responsible business.
Grayce Performance and Development Director, Gemma Collins shared, “This report reflects our commitment to transparency and continuous improvement. It’s a celebration of the positive impact we’ve made in 2024 and a clear roadmap for our ambitions in 2025 and beyond”.
Key Highlights from the Report
Environmental Leadership
- Grayce is now aligned with the Science Based Targets initiative (SBTi), with verified emissions reduction targets in place.
- We have achieved ISO 14001 certification achieved through a robust Environmental Management System.
- 47% reduction in overall greenhouse gas emissions year-on-year, including a 96% drop in Scope 1 emissions.
Social Impact
Grayce’s social strategy is rooted in equity, development, and community engagement:
- Training & Development: Employees completed 753 hours of facilitated training, 11,720 hours of online learning, and earned 386 industry-recognised qualifications over the past year.
- Career Progression: 293 employees promoted, 73 Analysts transitioned into permanent client roles, and 44% of employees are first-generation university graduates.
- Mental Health & Wellbeing: Six certified Mental Health First Aiders and a new Employee Assistance Programme were introduced to support Analysts and HQ team members alike.
- EDI & Community Engagement:
- Six Community Groups delivered 28 community events focused on neurodiversity, gender equality, and mental health.
- Grayce was recognised by the Financial Times as a Best Employer, reflecting its inclusive culture and employee satisfaction.
- The “EveryOneEmpowered” team continues to champion equality, diversity, inclusion, and belonging across the business.
Governance Excellence
- ISO 27001 and ISO 14001 certifications maintained and expanded.
- 100% completion of mandatory compliance training (15,219 hours).
- EcoVadis Bronze Award earned for ethical and sustainable business practices.
Charity & CSR
- Supported four charity partnerships: Bookmark, Contact, Shelter from the Storm, and Coffee for Craig.
- Raised over £6k through fundraising efforts.
- Delivered over 100 hours of pro bono consulting to accelerate digital transformation for our partner charities.
Looking Ahead
Grayce will continue to embed ESG into its operations through:
- A new Climate Management platform.
- Enhanced procurement policies with sustainability criteria.
- A Listening Framework to consolidate employee feedback and inform people strategy.
- Expanded community service programmes and qualification pathways to support career advancement.
This report is a testament to Grayce’s mission to deliver change and transformation for the world’s most ambitious organisations — while staying true to its values: We are Trusted and We Deliver Excellence, We are Human and We Care, and We are Changemakers and We Succeed Together.
Read the full report and learn more about Grayce’s ESG journey here.
